Privacy Policy

This Privacy Policy applies to information provided to Darshan Enterprises through its website, inquiry forms, catalog requests, telephone communications, email correspondence, business meetings, purchase orders, quotations, invoices, delivery coordination, and other commercial interactions.

By submitting information to Darshan Enterprises or continuing to engage with Darshan Enterprises for inquiry, quotation, supply, delivery, or support, the customer consents to the collection and use of such information in accordance with this Privacy Policy.

Darshan Enterprises may collect customer-provided information including name, company name, designation, mobile number, telephone number, email address, billing or delivery address, product requirements, inquiry details, order information, payment references, delivery instructions, and other information reasonably necessary for business communication or transaction processing.

Darshan Enterprises may also maintain records of communications, quotation history, catalog requests, support requests, order preferences, and other business records created in the ordinary course of dealing with the customer.

Darshan Enterprises may use customer information for responding to inquiries, issuing quotations, processing orders, coordinating procurement, arranging delivery, providing product support, maintaining accounts and business records, resolving disputes, complying with internal controls, and fulfilling legitimate business requirements.

Darshan Enterprises may use the information provided for marketing, promotional, catalog, offer, product update, service update, and customer relationship communication relating to goods or services offered by Darshan Enterprises.

The customer acknowledges that such business and marketing communication may be made through telephone, mobile communication, email, messaging platforms, or other contact channels provided by the customer, subject to applicable law.

Darshan Enterprises does not sell, rent, trade, or disclose customer information to external entities for their independent marketing or unrelated commercial exploitation.

Customer information shall be used by Darshan Enterprises for its internal business, operational, customer service, transaction, and marketing purposes. Where information must be used for fulfillment of a customer transaction, such use shall be limited to the purpose for which the information was provided or reasonably required.

Notwithstanding the foregoing, Darshan Enterprises may disclose information where required by law, legal process, regulatory authority, tax or accounting requirement, dispute resolution, enforcement of rights, fraud prevention, or protection of the lawful interests of Darshan Enterprises.

Darshan Enterprises may retain customer information for as long as reasonably necessary for business records, accounting, tax compliance, warranty coordination, dispute resolution, customer relationship management, and legitimate business purposes.

Darshan Enterprises shall take reasonable administrative and organizational measures to protect customer information from unauthorized access, misuse, or improper disclosure. However, no method of transmission or storage can be guaranteed to be absolutely secure.

For privacy questions or requests, contact us at +91 9595 77 0692 or sales@darshanent.co.in.